Our Guarantee + Refund Policy
We are avid lovers of our own products and the Zeit team are proud to offer money back guarantee on all our products.
Please note though that this offer does not apply to tents that have been damaged recklessly or damaged through improper set up. We guarantee our tents to be free from manufacture defect. We will accept returns of all unused products, within 3 months of purchase.
We also offer a lifetime guarantee on the poles. (To save tipis going to waste we still send you a pole no matter how you break it).
Please post returns to
4905, Great Ocean Road
Refunds will be given within 24 hours of receiving returns.
For more information please email us at: firstname.lastname@example.org